How do I return something?
We offer returns for products that are either defective or damaged during shipping.
Our Returns Policy timeframe is 30 days from when an order arrives at your address. Please feel free to contact us about returns at firstname.lastname@example.org
If you are unsatisfied with your order - please contact our support and we will do our best to help you out!
Please do not send your purchase back to us unless we authorize you to do so. All return shipping fees and other miscellaneous fees are the responsibility of the customer.
We do not refund refused packages or returned to the address not confirmed by our company.
ShayBun is NOT responsible for address errors during purchase. Please double check your address before the purchase.
To start a return, you can contact us at Support@shaybun.com If your return is accepted, we’ll issue a refund after receiving the item. Customers will be responsible for paying return shipping costs. Items sent back to us without first requesting a return will not be accepted.
All customers who order from a sale are subject to final sale (no returns). If you have an issue with your order or product please email Support@shaybun.com
Some items marked "FINAL SALE" in the product description, are not eligible for refund, store credit, or exchange. This includes all items in our "Sale" sections.
DAMAGES AND ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.